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Include your order number if you have one. For a bulk or trade order use the trade quote form instead.
Contact Information
We’re here to help with orders, product advice and after‑sales support.
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Customer Support Email: support@heavysets.co.uk
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Mobile/WhatsApp: +44 7401477781
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Landline: +44 1416739990
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Hours: Monday–Friday, 9:00–17:30 (UK time). Messages left outside hours will be answered the next working day.
Please do not send returns without contacting us first—we’ll provide the correct returns centre details and an RMA so your parcel can be processed quickly.
Built for the work
Hex dumbbells, Olympic plates, racks, benches and cardio for home and commercial gyms. Free standard delivery to every address in Great Britain.
Quick answers
What is your returns policy?
180 days from delivery to return any unused, unassembled item in its original packaging, with no restocking fee. Contact us first for a Return Authorisation Number. Refund policy.