Transform your fitness routine with our professional-grade wall balls, meticulously crafted for athletes at every level. Each ball combines a premium textured vinyl exterior with optimally distributed sand filling for consistent weight, perfect balance, and exceptional durability throughout even the most demanding workouts.

Designed for high-impact training, the no-bounce construction absorbs energy safely while maintaining form and focus during wall throws, squats, core rotations, and partner drills. The double-stitched seams enhance longevity, withstanding repeated use in CrossFit, HIIT, and functional training environments.

Available in weights ranging from 3kg to 12kg, these versatile wall balls are ideal for building explosive power, increasing aerobic endurance, and enhancing total-body coordination. Whether you're training in a home gym, studio, or commercial facility, our wall balls deliver performance, durability, and comfort, rep after rep.

Shipping Policy

Last updated: 14 August 2025

We want deliveries to be straightforward and predictable. This page explains where we ship, how long it typically takes, and how to track your order.

1) Where we deliver

• United Kingdom: Mainland UK as standard; certain remote areas may require additional time or surcharges (shown at checkout).

• International/Europe: Selected countries only—availability and pricing are displayed at checkout.

2) Handling & dispatch

• Processing time: Orders placed on working days are typically prepared within 1–2 working days after payment clears. Orders made on weekends/bank holidays are processed on the next working day.

• During peak periods (e.g., seasonal sales), handling times may extend slightly. We’ll keep you updated if so.

3) Delivery options (typical guidance)

• Standard UK delivery: approx. 2–5 working days after dispatch.

• Express UK delivery: approx. 1–2 working days after dispatch.

• Bulky/heavy items (e.g., racks, benches, plates): may ship via specialist or pallet networks; delivery is kerbside unless otherwise stated. The carrier may contact you to arrange a suitable day.

• Europe/International: timing depends on destination and customs processing.

Note: Timeframes are estimates and exclude processing time. Weather, access issues and carrier network delays can affect delivery.

4) Costs, duties & taxes

• Shipping charges are calculated at checkout based on weight/volume and destination.

• Free standard UK delivery may be offered above a stated basket value when advertised on‑site.

• International orders may incur import duties, taxes or handling fees imposed by the destination country—these are payable by the recipient.

5) Tracking & delivery communication

Once dispatched, we’ll email tracking details where available. For multi‑box orders, parcels may arrive separately.

6) Missed deliveries & safe places

If you’re not in, the carrier may attempt redelivery or deliver to a local depot/parcel shop. Please avoid instructing delivery to unsafe locations; you’re responsible for parcels left in your nominated safe place.

7) Damaged or missing items

• Damage in transit: Please tell us within 48 hours of delivery and include photos so we can assist swiftly.

• Shortages: If something’s missing, let us know within 7 days of delivery—occasionally boxes get separated in transit.

8) Address changes

We can amend delivery addresses before dispatch only. After dispatch, changes must be arranged directly with the carrier where possible and may not always be available.

9) Returns of undeliverable items

If a parcel is returned to us as undeliverable or refused, we’ll contact you to rearrange delivery (additional charges may apply). For change‑of‑mind orders, our Returns & Refunds Policy applies.

Need help with a delivery?
Email: support@heavysets.co.uk
Mobile/WhatsApp: +44 7401477781
Landline: +44 1416739990

Heavy Sets – Returns & Refunds Policy

Effective Date: 30 September 2025

At Heavy Sets, we want every customer to feel confident when purchasing gym and fitness equipment from us. While we always aim for high-quality products and a smooth shopping experience, we understand that there may be occasions where you need to return an item. This policy sets out your rights and responsibilities in line with UK consumer law.

1. Eligibility for Returns

• You have 180 calendar days from the date you receive your order to request a return.
• Returned products must be unused, free from damage, and placed in their original packaging.
• Proof of purchase (such as your order confirmation email or receipt) is required to process your request.

2. Change of Mind Returns

If you decide you no longer want your purchase (for example, if you’ve changed your mind):

• The customer is responsible for the return shipping costs.
• A 5% restocking fee will be deducted from your refund.
• The product must be returned within the 180-day period outlined above.

3. Items Not Eligible for Return

The following cannot be returned:

• Clearance or final-sale products.
• Customised or personalised equipment.
• Gift cards and digital vouchers.

4. Faulty, Damaged or Incorrect Items

If you receive a product that is defective, damaged in transit, or not what you ordered:

• Please notify us within 48 hours of delivery.
• We may request photographs of the fault or damage.
• Heavy Sets will cover the cost of return shipping in these cases, and you will be offered either a replacement or a full refund.

5. Refund Process

• Once your return reaches us, our team will carry out an inspection.
• If the return is approved, your refund (minus any applicable restocking fee and shipping costs) will be issued back to your original payment method.
• Refunds typically take 5–7 working days to appear, though this may vary depending on your bank or payment provider.

6. EU 14-Day Cooling-Off Period

For customers based in the European Union, you have the statutory right to cancel your order within 14 days of receiving your goods, in accordance with the EU Consumer Rights Directive. During this period, you may return items for a full refund, including the standard shipping charge.

7. How to Arrange a Return

To begin the return process, please contact our customer service team:

• Email: support@heavysets.co.uk
• Mobile: +44 7401 477781
• Landline: +44 1416 739990

We will provide you with the necessary return instructions and any return postage options available.

Important Notes

• Shipping fees originally paid are non-refundable unless the item was faulty or delivered in error.
• We strongly recommend using a trackable delivery service when returning items, as we cannot guarantee that we will receive your returned goods without proof of postage.